Question: We sometimes see a devotee doing something extra or different from the established protocol. It may be out of good sentiment or speculation. How should we take it?

Jayapatākā Swami: In a very respectful way, you can always ask the devotee how, what they are doing can be accepted. And if they have a good answer, then that is alright. If they say, it is my mistake, then they stand corrected. But we should not jump to conclude that they are wrong. First we ask them, why they are doing that and see what they say.
02-June-2021 SRI MAYAPUR DHAM, INDIA